MS Engineer (L1) Japanese-speaking
NTT DATA,(1 month ago)
About this role
An MS Engineer (L1) Japanese-speaking at NTT DATA is a first-line support specialist who monitors client IT infrastructure and ensures systems remain operational. The role focuses on identifying, investigating, and resolving standard and low-complexity incidents while maintaining service level agreements. It involves client communication via phone, chat, and ticketing systems, and performing routine maintenance tasks such as patching and configuration changes in a hybrid work setting.
Required Skills
- Helpdesk
- Troubleshooting
- Incident Management
- ITSM
- Monitoring
- Patching
- Ticketing
- Communication
- Japanese
- English
+1 more
Qualifications
- Diploma in IT
- Bachelor's Degree in IT or Computing
- JLPT N3
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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