MS Engineer (L2)

NTT DATA,(2 months ago)

Chaoyang, ChinaOnsiteFull TimeMedior$67,273 - $91,560 (estimated)Managed Services

About this role

A Collaboration Managed Services Engineer (L2) at NTT DATA helps ensure clients' collaboration and communication systems are reliable and available. The role is focused on supporting managed services operations, enabling automation and process improvements, and contributing to continuous service delivery for enterprise customers. It works closely with cross-functional teams and supports the development of junior staff in a global services environment.

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Required Skills

Voice
Video
Microsoft Teams
Cisco Webex
Contact Centers
PSTN
SIP
ServiceNow
Monitoring
Incident Management

+4 more

Qualifications

Diploma in IT/Computing
Degree in IT/Computing
Relevant Certifications
Equivalent Work Experience

About NTT DATA,

global.ntt

At NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.

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