MS Engineer (L2)
NTT DATA,(1 month ago)
About this role
A Collaboration Managed Services Engineer (L2) at NTT DATA supports the reliability and continuity of clients' collaboration and communication platforms within the managed services organization. The role serves as a mid-level technical specialist ensuring adherence to service level agreements while liaising with internal teams and clients. It is part of NTT DATA's IT services practice focused on enterprise collaboration solutions.
Required Skills
- Voice
- Video
- Microsoft Teams
- Cisco Webex
- Contact Centres
- Dynamics 365
- Genesys
- Nice CX1
- Cloud Voice
- PSTN
+9 more
Qualifications
- Diploma In IT/Computing
- Degree In IT/Computing
- Relevant Certifications
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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