MS Senior Team Lead
NTT DATA,(6 days ago)
About this role
The Senior Team Lead, Managed Services Operations at NTT DATA is a developing subject matter expert responsible for ensuring high-level service delivery and client satisfaction within a managed services environment. The role involves overseeing operational tasks, supporting escalation processes, and driving continuous service improvement to meet business objectives.
Required Skills
- ITIL
- Service Management
- Team Leadership
- Automation
- Troubleshooting
- Client Support
- Operational Support
- Change Management
- Process Improvement
- Networking
Qualifications
- Bachelor’s degree or equivalent in Information Technology or Computing
- ITIL certification
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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