MS Teams UC Architect

A MS Teams Subject Matter Expert at Tyto Athene serves as the highest-level technical authority for the Social Security Administration's Unified Communications ecosystem. The role involves leading architectural design, strategic planning, and governance of VoIP and collaboration services while acting as a consultant to leadership and a mentor to the engineering team. Responsibilities include troubleshooting enterprise-grade PSTN connectivity, automating configurations via PowerShell, and resolving complex systemic issues related to SIP signaling and network latency.