MSM-Project Management- EXP- L3

Talent Worx(7 months ago)

Bengaluru, IndiaOnsiteContractSenior$86,342 - $120,085 (estimated)Information Technology

About this role

The Managed Services Manager is the primary customer-facing lead responsible for the overall delivery and operational management of hybrid cloud managed services. The role owns client escalation management, program delivery, and acts as the single IT management focal for service-related issues. The MSM coordinates onboarding, billing validation, and change activities while liaising with internal technical and partner teams to ensure service continuity and customer satisfaction.

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Required Skills

Hybrid Cloud
Program Management
Escalation Management
Customer Relations
Billing Validation
Change Management
ITIL
Cost Optimization
Capacity Planning
VMware

+6 more

Qualifications

Four-Year University Degree In A Technical Field
Professional Degree
AWS Certified Solutions Architect
Microsoft Certified: Azure Solutions Architect
Google Cloud Professional Cloud Architect
ITIL Certification
PMP Certification

About Talent Worx

talworx.com

Talworx is a cutting-edge technology company specializing in innovative software solutions that streamline operations for businesses. With a focus on delivering user-friendly applications designed to enhance productivity and efficiency, Talworx aims to enable organizations to harness the full potential of digital transformation. Through tailored services and agile methodologies, the company adapts to various industries, ensuring clients receive personalized support to meet their unique challenges.