MSO Credit Balance Specialist
Guidehouse(3 months ago)
About this role
The Patient Account Representative supports patients by helping them understand hospital policies and services and by addressing concerns related to their accounts. The role focuses on resolving credit balances and overpayment matters for hospital/provider billing while coordinating with payers and internal stakeholders. It operates within Guidehouse’s healthcare revenue cycle support work for UAHSF MSO/UAB Hospital.
Required Skills
- Patient Advocacy
- Customer Service
- Medical Billing
- Credit Balances
- Overpayment Processing
- Claims Resubmission
- Contractual Adjustments
- Write-Offs
- Insurance Verification
- Payer Communication
+5 more
Qualifications
- High School Diploma or Equivalent
About Guidehouse
guidehouse.comGuidehouse is a leading advisory firm that specializes in integrating commercial and public sector solutions to tackle complex challenges faced by clients. As a unique scaled advisory organization, it leverages insights from both government and commercial perspectives within its various industry segments. Guidehouse provides a range of technology and managed services, focusing on key sectors such as healthcare, financial services, defense, and infrastructure. The firm is recognized for its innovative approach to problem-solving, which combines strategic expertise with practical implementation.
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