4171430P
The MuleSoft Production Support Engineer provides L1 and L2 support for MuleSoft APIs and integration platforms, ensuring stability and availability in a production environment. The role involves incident management, troubleshooting, and monitoring to resolve issues within defined SLAs while coordinating with development and infrastructure teams. This position requires strong analytical skills and proficiency with ServiceNow for ITSM processes to maintain operational excellence.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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4171430P didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role