8a7883d08df214a3018e19b0d26015ea
The Multichannel Public Service Coordinator serves as a centralized point of contact for County residents, businesses, and visitors by receiving, triaging, and routing service requests across various communication channels. The role involves applying established protocols to connect customers with appropriate departments, explaining routine processes, and de-escalating difficult interactions to support timely resolution. This position also focuses on maintaining service directories, monitoring request trends, and identifying opportunities to improve public-facing information and service delivery.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for 8a7883d08df214a3018e19b0d26015ea.
38% below the average for this role