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Multifunctional Field Technical Support (MFTS)/Help Desk Engineer III at Parsons - ApplyBlast

Multifunctional Field Technical Support (MFTS)/Help Desk Engineer III

Parsons

2 months ago

4.0 on Glassdoor

Summit Point, West Virginia, United States

Onsite

Full Time

Senior

0 applicants

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About this role

The Multifunctional Field Technical Support (MFTS)/Help Desk Engineer III provides senior‑level technical and field support for deployed biometric systems, including installation, configuration, troubleshooting, and training. The role supports Army fielding and training activities, works directly with customers in both field and help‑desk environments, and coordinates with engineering and program teams to resolve complex issues. Travel to CONUS and OCONUS locations may be required.

Responsibilities

Provide senior‑level technical field and help desk support for biometric systems
Install, configure, test, maintain and troubleshoot biometric hardware and software
Develop and deliver technical training, documentation and knowledge‑base resources

Skills

Qualifications

Bachelor's degree in engineering, information technology or a relevant disciplineActive Secret security clearance

About Parsons

parsons.com

Headquarters

Chantilly, Virginia, United States

Company Size

10001+ employees

Founded

1944

View Profile

Parsons is a digitally enabled solutions provider and a leader in many diversified markets with a focus on national security, defense, and global infrastructure.