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Multilingual Customer Support Specialist at Veo - ApplyBlast

Multilingual Customer Support Specialist

Veo

1 year ago

Copenhagen, Capital Region, Denmark

Onsite

Full Time

Medior

0 applicants

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About this role

Veo is seeking a Multilingual Customer Support Specialist to join its team in Copenhagen, providing front-line assistance to coaches, players, and fans using the company's AI-based sports camera technology. The role involves resolving customer issues via phone and email, maintaining high satisfaction KPIs, and proactively engaging users to maximize their product experience. This position requires fluency in English and at least one additional language (Spanish, Italian, or German) to support a global customer base.

Responsibilities

Respond to customer requests clearly and comprehensively as a front-line supporter
Adhere to KPIs for low response time, minimal backlog, and high customer satisfaction
Communicate relevant feedback and issues from customers within the support team

Skills

About Veo

veo.co

Headquarters

Eisenhüttenstadt, Brandenburg, Germany

Company Size

1-10 employees

View Profile

Veo makes AI-powered sports cameras and a cloud platform that automatically record, stream and analyse matches and training sessions. Its flagship Veo Cam (Veo Cam 3) uses computer-vision tracking to capture play without an operator and generates clips, automatic highlights, tactical overlays and performance stats for coaches and players. The hardware pairs with cloud-based editing, sharing, live-streaming and analytics tools so clubs, schools and pro teams can simplify video capture and improve coaching. Teams choose Veo for hands-off recording, fast content generation and integrated analysis and distribution.