Music Streaming Platform Customer Specialist with French and English (Remote in Bulgaria)
Sutherland
About this role
A Customer Support Specialist providing non-voice email and chat assistance to Spotify users. The role involves handling account, payment, and troubleshooting queries with a focus on clear communication and problem-solving. It offers remote work, career growth, and various employee benefits.
Skills
About Sutherland
sutherlandglobal.comSutherland is a global digital transformation and business process services company that helps enterprises modernize operations and customer experience. It leverages AI, analytics, cloud, automation and digital engineering to design and run customer-facing and back‑office processes. Combining technology platforms, consulting and managed services, Sutherland delivers industry-specific solutions that drive efficiency, innovation and measurable business outcomes for large organizations worldwide.
About Sutherland
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for Sutherland.
Salary
$42k – $57k
per year
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