MX Client Success Manager
MedTrainer
About this role
The Client Success Manager (CSM) role involves managing long-term client relationships to ensure success, retention, and growth within a SaaS environment. The position emphasizes customer engagement, support for platform adoption, and collaboration with internal teams to maximize client value and satisfaction.
Skills
About MedTrainer
medtrainer.comMedTrainer is a cloud-based enterprise healthcare compliance platform that helps healthcare organizations manage training, credentialing, onboarding, policy and document management, incident reporting, and workforce compliance. It combines a learning management system, automated competency tracking, HR tools, and analytics into a single integrated system to reduce regulatory risk and streamline operations. Serving hospitals, clinics, long-term care and other providers, MedTrainer offers configurable workflows, automated reminders, and reporting to help meet licensing, OSHA, HIPAA and other requirements. Customers use the platform to centralize compliance, simplify audits, and improve staff competency and retention.
About MedTrainer
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$25k – $30k
per year