MyChart Help Desk Analyst - Associate

BHMG Baptist Health Medical Group Inc.(25 days ago)

Louisville, KYOnsiteFull TimeJunior$45,342 - $61,503 (estimated)IT Help Desk

About this role

A MyChart Help Desk Analyst - Associate at Baptist Health is part of the IT Help Desk team in Louisville, KY supporting patient and customer access to the MyChart application. The role reports to the IT Help Desk Manager and contributes to maintaining patient privacy, security, and corporate compliance while supporting clinical excellence and teamwork.

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Required Skills

MyChart Support
Application Support
Customer Service
Troubleshooting
Call Center
Escalation
Service Desk
Privacy
Compliance

Qualifications

Associate Degree
1 Year Technology or Customer Service Experience

About BHMG Baptist Health Medical Group Inc.

baptisthealth.com

Baptist Health is the leading healthcare provider in Kentucky and Southern Indiana, dedicated to enhancing healthcare access and improving the overall health of the community. With a comprehensive range of services and advanced medical technologies, Baptist Health aims to deliver high-quality care and support to its patients. The organization emphasizes a strong commitment to patient satisfaction and community engagement, making it a trusted resource for healthcare needs in the region.

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