National Accounts Implementation Manager

The Implementation Manager, National Accounts manages national account installation projects end to end, from contract signature through completion, ensuring every job is scoped, scheduled, and delivered on time and to spec. This role serves as the connective tissue between Sales, Design & Engineering, and Field Ops, coordinating pre-install kickoff calls and keeping cross-functional teams aligned on timelines, equipment, and site requirements. The Implementation Manager tracks install volume and SLA performance across a growing book of national accounts, proactively surfacing at-risk projects and driving process improvements that let the team scale without adding rework.