National Collections Manager

The National Collections Manager is responsible for designing and implementing the national collections strategy to ensure recovery targets are met, reduce delinquency, and control portfolio deterioration. This role involves managing resources efficiently, standardizing processes, and developing regional teams to contribute to the business's liquidity, profitability, and sustainability. The position requires leading collections teams, supervising judicial and extrajudicial recovery strategies, and collaborating with various departments to improve portfolio quality and customer experience.