sharpelectronics.com
The National Help Desk Engineer I provides Tier 3 helpdesk end-user support, server, and infrastructure support for clients with complex technical issues across various Microsoft products and hardware. The role involves diagnosing and resolving issues remotely or on-site, logging tickets, and collaborating with teams on customer projects. It requires strong communication skills to translate technical concepts for clients and work effectively in a team environment.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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