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National On Call Coordinator at TheKey - ApplyBlast

National On Call Coordinator

TheKey

4 months ago

4.0 on Glassdoor

Texas

Onsite

Full Time

Junior

0 applicants

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About this role

This call center support role is responsible for managing inbound tickets and providing exceptional customer service to caregivers and clients via phone and email. Employees must maintain accurate records, resolve issues through effective communication, and coordinate with field teams to ensure successful long-term care at home.

Responsibilities

Manage inbound tickets and answer live phone calls
Deliver exceptional customer service via phone and email
Maintain detailed and accurate transaction records
Resolve tickets through effective communication and coordination
Demonstrate reliability and professionalism under pressure

Skills

About TheKey

thekey.com

Company Size

1-10 employees

View Profile

Find the best in-home caregivers. TheKey provides safe and consistent care for your loved one as they age, delivered at home with both comfort and transparency. We are the largest and most trusted in-home care provider.