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© All Rights Reserved. ApplyBlast.com
CarePoint Response
The National Text and Chat Manager oversees the daily operations of the 988 Chat and Text crisis services, ensuring individuals in emotional distress receive immediate, confidential, and trauma-informed support. This leadership role involves managing staff performance, service levels, queue management, and compliance with 988 Suicide & Crisis Lifeline standards. The position requires a behavioral health leader with strong people-management skills and operational discipline to support critical moments for those seeking help.
CarePoint Response (formerly BCRI) is a Baltimore-based nonprofit providing 24/7 trauma-informed behavioral health crisis services to individuals, families, and communities. Their services include mental health and substance use support, mobile crisis response, residential stabilization, and connection to social services. Operating for over 30 years, they serve Baltimore City, Maryland, and beyond through one coordinated system of care.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for CarePoint Response.
988 Clinical Manager, Chat & Text
Crisis Connections
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