Neighbor Support Specialist

The Neighbor Support Specialist serves as the initial point of contact for neighbors across Cook County, providing high-quality support regarding food access, public benefits, and volunteer opportunities. The role involves connecting individuals with critical resources such as SNAP, Medicaid, and WIC, while managing client records and collaborating with internal teams to implement new systems. This position requires strong customer service skills and the ability to navigate multiple technology platforms to assist callers both in-person and via telephone.