NetCredit Collections Representative (Remote)

Enova International(8 days ago)

RemoteFull TimeJunior$18 - $18Customer Service

About this role

A Collections Representative at Enova contacts customers with overdue accounts to understand their financial challenges and collaboratively find solutions to maintain loan payments. The role is fully remote and emphasizes professional communication, negotiation skills, and empathy in high-volume debt collection environments.

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Required Skills

Customer Service
Negotiation
Active Listening
Conflict Resolution
Debt Collection
Communication
Problem Solving
Time Management
Empathy
Financial Resolution

About Enova International

enova.com

New Relic is a cloud-based observability platform that helps engineering teams monitor, troubleshoot, and optimize the performance of applications and infrastructure. Its New Relic One suite ingests and correlates telemetry — metrics, traces, logs, events, and synthetic checks — and provides APM, distributed tracing, log management, infrastructure monitoring, dashboards, alerts, and queryable analytics (NRQL). The platform offers language-specific agents, integrations with common cloud and container technologies, and APIs for custom instrumentation. Customers use New Relic to get a unified view of system health, accelerate root-cause analysis, and reduce mean time to resolution across distributed systems.

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