Wipro
This role involves triaging and resolving high-priority incident tickets, fulfilling network service requests, and monitoring SLAs to ensure timely completion. The position requires expertise in troubleshooting Fortinet UTM boxes, HP switches, and SD-WAN environments while collaborating with vendors to drive issue resolution. Additionally, the role includes executing change requests, analyzing incident patterns, and contributing to service improvement plans.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Wipro.
Wipro didn’t post a salary, so this is our estimate from similar listings.
3% below the average for this role