Network Engineer

NTT DATA,(5 months ago)

HybridFull TimeJunior$62,299 - $83,120 (estimated)Information Technology

About this role

A Collaboration Managed Services Engineer (L1) at NTT DATA is an entry-level technician responsible for ensuring clients' Collaboration, Contact Centre, and Voice systems remain operational. The role focuses on first-line support by monitoring cloud infrastructure, identifying issues early, and restoring services to meet SLAs while maintaining a strong client experience.

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Required Skills

Network Troubleshooting
Voice Systems
Collaboration Tools
Contact Centre
Cloud Monitoring
Incident Management
Patching
Customer Communication
Knowledge Management
Automation

Qualifications

Diploma in Information Technology
Bachelor's Degree in Information Technology or Computing
Relevant Partner Certifications

About NTT DATA,

global.ntt

At NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.

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