Network Operations Center Analyst

This entry-level Network Operations Center Analyst role supports global communication networks by monitoring traffic, resolving alerts, and managing level-1 troubleshooting for various platforms and services. As an individual contributor, the employee acts as the primary point of contact for incident tickets while collaborating with vendors and internal teams to ensure network performance and adherence to SLAs. The position requires shift work, including 24x7 coverage, and a strong understanding of network monitoring tools and IT standard operating procedures.