Network Operations Center (NOC) Analyst
AppDirect
About this role
The NOC Analyst at AppDirect is part of the Network Operations Center responsible for 24x7x365 support of managed WAN/LAN interfaces, devices, and managed security sites. The role focuses on network incident management, using monitoring and ticketing platforms to detect, troubleshoot, and restore customer network connectivity. The analyst regularly interacts with customers, carriers, and third parties and may require shift work and participation in major incident response.
Skills
Qualifications
About AppDirect
appdirect.comAppDirect is a subscription commerce platform that helps companies execute digital transformation by powering millions of cloud subscriptions worldwide. Its solutions include configurable marketplaces, billing and subscription management, reseller/channel management, and distribution tools to automate the digital supply chain. AppDirect exposes APIs and a developer portal so software vendors, service providers, and distributors can launch marketplaces, manage partners, and scale recurring‑revenue businesses.
Recent company news
BoiseDevBoise startup unicorn purchased by San Francisco company
Dec 1, 2025
Business WireAppDirect Closes Acquisition of Network and Mobility Lifecycle Management Platform to Complement Its Newly Launched Everything Store for B2B
Dec 10, 2025
PYMNTS.comAppDirect Acquires vCom to Bolster ‘Everything Store’ for B2B
Dec 10, 2025
ChannelE2EAppDirect Acquires Tackle.io to Launch a Cloud Commerce Platform for Channel Partners
Dec 10, 2025
Digital Commerce 360AppDirect expands B2B management capabilities with vCom acquisition
Dec 10, 2025
About AppDirect
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for AppDirect.
Salary
$63k – $85k
per year