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Network Operations Center Technician at LUMA Energy - ApplyBlast

Network Operations Center Technician

LUMA Energy

9 days ago

3.7 on Glassdoor

Santurce, Puerto Rico, United States

Onsite

Full Time

Medior

0 applicants

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About this role

This role ensures the reliability, stability, and performance of the organization's Wide Area Network by monitoring, provisioning, and responding to issues across the telecom backbone and critical operational systems. The position supports continuous operations by quickly resolving network disruptions, maintaining infrastructure health, and coordinating with technical teams to protect essential services. It involves proactive network monitoring, troubleshooting IP services, and ensuring redundancy across critical systems to safeguard against failures.

Responsibilities

Monitor and resolve network alarms to maintain high reliability
Provision new circuits for substations and critical systems
Troubleshoot IP services and implement corrective actions

Skills

Qualifications

Associate’s degree in information technology, Computer Science, Telecommunications, Network Engineering, or a related technical fieldCompTIA Network+Microwave Radio Certification (Motorola, Nokia, Cambium, or Harris)NERC System Operator Awareness Certification

About LUMA Energy

lumapr.com

Headquarters

Puerto Rico, Puerto Rico

Company Size

1001-5000 employees

Founded

2020

View Profile

LUMA Energy is Puerto Rico's electric power transmission and distribution operator, providing safe, reliable electricity service to residential, commercial, and industrial customers across the island. The company manages the electrical grid, handles service requests, and drives the modernization and transformation of Puerto Rico's power infrastructure. LUMA also promotes renewable energy programs and smart meter initiatives as part of its commitment to building a stronger energy future for Puerto Rico.