Network Operations Service Analyst

The Network Operations Service Analyst serves as the primary operational interface with the company's third-party telecom bill pay and expense management partner, focusing on telecom expense management, billing validation, and issue resolution. This entry-level role acts as a communication bridge between internal stakeholders, finance, network operations, and external carriers to track service lifecycle activities and resolve billing discrepancies. The position supports vendor meetings, service tracking, and process improvements to enhance billing accuracy and operational visibility.