Wipro
This role provides L2 support for enterprise and mid-market client networks, focusing on troubleshooting and resolving incidents within SLAs. The position requires deep-dive troubleshooting on routing, switching, VPN, and WAN issues while supporting 24x7 operations. Key technologies include Cisco, Juniper, and VeloCloud SD-WAN, with responsibilities spanning incident management, customer interaction, and continuous improvement.
Wipro is a global IT services and consulting company that helps enterprises accelerate digital transformation through consulting, engineering and AI-driven solutions. It provides cloud, digital engineering, cybersecurity, data & analytics, automation, application and infrastructure services, plus industry-specific solutions and managed operations. Consulting‑led and AI‑powered, Wipro combines design, engineering and operational capabilities to deliver future-ready technology and measurable business outcomes for clients worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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