Network Operations Technician 1

Cable One, Inc.(16 days ago)

Bluffton, SCOnsiteFull TimeTrainee$0 - $0Network Operations

About this role

This role involves network monitoring and incident response for Cable One/Sparklight's backbone and HFC networks. It requires troubleshooting, escalation, and communication to ensure network stability and customer satisfaction. The position supports 24/7 operations and emphasizes proactive, helpful customer service.

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Required Skills

Network Monitoring
Network Troubleshooting
Incident Response
Customer Service
Cisco
Modems
Network Operations
Technical Support
Alert Management
Escalation

About Cable One, Inc.

cableone.biz

Cable One, Inc. is a leading broadband communications provider that connects over 1.1 million residential and business customers across 24 states through its Sparklight® brand. The company offers a variety of connectivity and entertainment services, including Gigabit Internet speeds, advanced WiFi, and video solutions, leveraging a robust fiber-powered network. In addition to serving residential customers, Cable One provides scalable and cost-effective solutions for businesses of all sizes, enabling them to thrive in a competitive marketplace.

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