Network Problem Management Quality Assurance Lead
02 CACI, INC.-FEDERAL(1 month ago)
About this role
The Network Problem Management Quality Assurance Lead at CACI is responsible for ensuring the effectiveness of network problem management processes through quality assurance, audits, and continuous improvement. The role involves developing strategies, analyzing metrics, overseeing audits, and leading a team to improve network operations in alignment with ITIL best practices.
Required Skills
- ITIL
- Network Technologies
- Auditing
- ServiceNow
- BMC Remedy
- Problem Management
- Data Analysis
- Leadership
- Quality Assurance
- Performance Metrics
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field
- TS/SCI with Poly
- ITIL certification in Problem Management
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at 02 CACI, INC.-FEDERAL
Similar Jobs
Eng. I, Infra Stblty
Invesco(21 days ago)
ITIL Cross Functional Service Management
Talent Worx(10 months ago)
Configuration Management Specialist
Dark Wolf Solutions(18 days ago)
Problem Manager
NCR Atleos(1 month ago)
Incident & Problem Management
DXC Technology(1 month ago)
Change Management Lead (Network Engineer Level II) Government
AT&T(21 days ago)