Network Security Specialist Advisor

The Network Security Specialist Advisor provides expert-level operational support and technical escalation for customer network security environments, focusing on Palo Alto and Fortinet firewalls. This role involves implementing security solutions, troubleshooting complex issues, and ensuring service level agreements are met within a 24x7 support model. The position requires managing daily operations, conducting health checks, and proposing technical improvements to optimize the firewall team's performance.