Network Success Coordinator, LTCI

The Network Success Coordinator supports partner requests for client assessments at The Helper Bees, a company dedicated to empowering older adults and their families to find quality, affordable in-home care. This role involves utilizing proprietary technology to manage benefit eligibility assessments, handling high-volume telephonic scheduling, and collaborating with management to analyze performance and meet key performance indicators. The position requires strong communication skills, the ability to work autonomously in a remote environment, and a focus on maintaining high customer satisfaction and timely resolution of issues.