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Network Support Analyst / Application Tech Support Practitioner at Accenture - ApplyBlast

Network Support Analyst / Application Tech Support Practitioner

Accenture

21 days ago

3.9 on Glassdoor

Remote

Full Time

Junior

0 applicants

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About this role

The Network Support Analyst / Application Tech Support Practitioner provides specialized technical support for managing and resolving incidents related to infrastructure and networks. The role involves analyzing, diagnosing, and resolving technical issues to ensure service continuity, while administering and supporting networking environments using technologies like Cisco, Fortinet, Palo Alto, and Juniper. The position requires collaboration with cross-functional teams, monitoring network services, and applying ITIL best practices to optimize support processes and enhance customer satisfaction.

Responsibilities

Provide specialized technical support for infrastructure and network incident management
Analyze, diagnose, and resolve technical problems to ensure service continuity
Administer and support networking environments based on Cisco, Fortinet, Palo Alto, and Juniper technologies

Skills

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.