oraclecloudinfrastructure
The Network Support Engineer provides Tier 2/3 support for escalated network and customer incidents within a telecom-grade NOC environment. The role involves troubleshooting complex IP/Ethernet networks, managing hardware lifecycle interventions, and collaborating with field operations and core engineering teams to ensure service restoration. The position requires advanced diagnostic skills and direct communication with enterprise customers to resolve critical infrastructure issues.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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