SONIFI Solutions, Inc.
The role provides first‑line phone and email technical support for SONIFI’s hospitality technology products, troubleshooting software, hardware, networking, and video delivery issues for hotel customers. It operates in a 24/7 environment, documenting cases in Salesforce and identifying trends for improvement.
Headquarters
Sioux Falls, South Dakota, United States
Company Size
501-1000 employees
Founded
1980
SONIFI is a hospitality technology provider that delivers guest-facing solutions for hotels, franchises, and multi-property operators, including managed Wi‑Fi, interactive TV, streaming and in‑room entertainment. Their offerings are designed to create seamless guest experiences through connectivity, digital engagement and integrated in‑room services, supported by installation and ongoing service. SONIFI positions itself as a trusted partner for hospitality brands to modernize guest technology, improve satisfaction, and drive ancillary revenue with scalable, reliable solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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SONIFI Solutions, Inc. didn’t post a salary, so this is our estimate from similar listings.
21% below the average for this role