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Network & Svcs Operation Associate at Accenture - ApplyBlast

Network & Svcs Operation Associate

Accenture

4 months ago

3.9 on Glassdoor

Hyderabad, India

Hybrid

Full Time

Junior

0 applicants

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About this role

As a Network & Services Operation Associate at Accenture, you will support the transformation of back office and network operations by managing network events and ensuring reliable connectivity. You will monitor ticket queues, troubleshoot routing and switching issues, and coordinate with internal teams and third-party vendors to resolve outages and maintain service quality.

Responsibilities

Monitor network events and ticket queues for routing and switching issues
Troubleshoot link down events and network traffic issues across multi-vendor environments
Coordinate with vendors and third-party providers to resolve optical network outages
Manage hardware recalls and initiate production change requests for faulty parts
Track metadata related to tickets including outage resolution times and affected circuits

Skills

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

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Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.