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Network & Svcs Operation Associate at Accenture - ApplyBlast

Network & Svcs Operation Associate

Accenture

4 months ago

3.9 on Glassdoor

Navi Mumbai

Hybrid

Full Time

Junior

0 applicants

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About this role

The Network Billing Operations Associate resolves global customer queries and disputes related to invoicing and contracting while ensuring accurate and timely billing for network services. Responsibilities include managing billing records, handling customer inquiries, and investigating root causes of infrastructure errors to prevent recurrence. The role requires validating issues within billing tools, reviewing contracts, and preparing or approving credits based on adjustment amounts.

Responsibilities

Resolve global customer queries and disputes related to invoicing and contracting
Manage and process billing for network services ensuring accuracy
Investigate and resolve billing inquiries and non-payment issues
Validate issues in billing tools and review service guides
Prepare credits for approval or approve independently based on amounts

Skills

Qualifications

Any Graduation

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.