Networking Service Delivery Field Support Engineer (L1)
NTT DATA,
About this role
The Networking Service Delivery Field Support Engineer (L1) provides first-line onsite technical and field engineering support for client network infrastructure, focusing on incident detection, logging, and timely resolution to meet SLAs. The role ensures installation, configuration, testing and operational readiness of networking hardware and associated software while coordinating with stakeholders and vendors. This entry-level position emphasizes proactive problem identification, adherence to procedures, and maintaining service continuity through effective handovers and documentation.
Skills
Qualifications
About NTT DATA,
global.nttNTT DATA is a global digital business and IT services leader, helping clients innovate, optimize, and transform for long-term success.
Recent company news
Impact EconomistNTT DATA - GenAI grows up
24 hours ago
Data Centre MagazineNTT DATA: The NVIDIA Tech Behind its AI Data Centre Push
17 hours ago
Business WireNTT DATA Unveils NVIDIA-Powered Enterprise AI Factories to Support Secure AI Adoption and Help Clients Drive Measurable ROI
1 day ago
TelecompaperNTT Data launches Nvidia-based AI factory platform for enterprises
8 hours ago
NTT DataNTT DATA acquires The Cloud People to expand ServiceNow expertise and strengthen global reach
Dec 19, 2025
About NTT DATA,
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for NTT DATA,.
Salary
$60k – $81k
per year
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