Networking Service Delivery Field Support Engineer (L2)
NTT DATA,(1 month ago)
About this role
The Networking Service Delivery Field Support Engineer (L2) is a developing engineering role providing second-line onsite technical and field engineering support for client network and collaboration infrastructure. The role focuses on proactive incident management to restore service, meet SLAs, and ensure service continuity. It operates within client sites to support installation, configuration, testing and operational readiness of networking solutions.
Required Skills
- Networking
- Routing
- Switching
- Wireless
- Troubleshooting
- Incident Management
- Remote Support
- Onsite Support
- Configuration
- Vendor Escalation
+1 more
Qualifications
- Bachelor's Degree in Information Technology or Computing
- CCNP
- JNCIP
- ACMP
- Cisco Certification
- Juniper Certification
- Aruba Certification
- F5 Certification
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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