Networking Service Delivery Field Support Engineer (L2)
NTT DATA,(28 days ago)
About this role
A Networking Service Delivery Field Support Engineer (L2) at NTT DATA provides second-line onsite technical support and field engineering services to maintain and restore client network infrastructure. The role focuses on ensuring service continuity and meeting SLAs by managing incidents, coordinating with stakeholders, and escalating to vendors or higher-level engineers when required. It operates on-site to support enterprise networking environments and client-facing activities.
Required Skills
- Networking
- Routing
- Switching
- Wireless
- SDI Distribution
- Troubleshooting
- Incident Management
- Remote Support
- Vendor Escalation
- Configuration Management
+2 more
Qualifications
- Bachelor's Degree in Information Technology
- CCNP
- JNCIP
- ACMP
- Cisco Certified
- Juniper Certified
- Aruba Certified
- F5 Certified
About NTT DATA,
global.nttAt NTT, we innovate with purpose helping to make the impossible real. We are diverse and connected, creating a better future for society and the planet.
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