New Club Talent Team Member Experience Leader - Travel

BJ's Wholesale Club, Inc.(3 months ago)

FloridaOnsiteFull TimeSenior$84,000 - $0Learning & Development

About this role

The Member Experience Leader assesses, teaches, and supports Assistant Club Managers of Member Experience (ACMMEs) at new BJ’s clubs following hub club training, ensuring they are prepared to lead teams and deliver excellent member service. The role partners with Club Managers, Regional Operations, HR, and Corporate Training to provide consistent onboarding and development aligned with BJ’s operational and cultural standards. It focuses on readiness certification, program improvement, and hands-on training during club openings and early operations.

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Required Skills

Training Delivery
Coaching
Leadership Development
Operations
Member Experience
Communication
Presentation
Microsoft Office
LMS
Performance Reporting

+3 more

Qualifications

ServSafe Certification

About BJ's Wholesale Club, Inc.

bjs.com

BJS is a company specializing in logistics and supply chain solutions, offering a comprehensive range of services including warehousing, distribution, and transportation. With a commitment to efficiency and reliability, they provide tailored solutions to meet the unique needs of businesses in various industries. BJS is dedicated to leveraging technology to optimize operations and enhance customer satisfaction, making them a key partner in supply chain management. Their reputation for professionalism and expertise positions them as a leader in the logistics field.

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