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New Patient Scheduling Coordinator at Dana-Farber Cancer Institute - ApplyBlast

New Patient Scheduling Coordinator

Dana-Farber Cancer Institute

22 days ago

3.9 on Glassdoor

Boston, Massachusetts, United States

Onsite

Full Time

Junior

0 applicants

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About this role

This role is responsible for managing all aspects of new patient scheduling and providing superior customer service to patients, families, and healthcare providers. The position involves triaging incoming calls, completing patient intake, and ensuring seamless coordination of care within a clinical practitioner group. The coordinator plays a critical role in facilitating patient care by adhering to department guidelines and maintaining high standards of communication and compliance.

Responsibilities

Facilitate new patient scheduling and intake processes
Triage patient calls and resolve requests in real time
Coordinate patient care resources and manage appointment changes

Skills

About Dana-Farber Cancer Institute

dana-farber.org

Headquarters

Boston, Massachusetts, United States

Company Size

1001-5000 employees

Founded

1947

View Profile

Dana‑Farber Cancer Institute, based in Boston, MA, is a world‑leading cancer center specializing in adult and pediatric cancer treatment and research. Its physician‑scientists deliver multidisciplinary patient care and develop many of the most advanced therapies, including targeted treatments and clinical trials. Dana‑Farber combines cutting‑edge laboratory research with translational programs, prevention and survivorship services, and education to improve outcomes. Patients and clinicians turn to Dana‑Farber for its expertise, comprehensive care teams, and strong research pipeline.