Nexthink

This role involves proactively analyzing the Nexthink environment to resolve issues, creating case studies for client presentations, and maintaining action trackers for internal and customer updates. The position requires strong knowledge of Nexthink tools, Windows operating systems, and desktop support operations, along with the ability to coordinate with various technical teams for project dependencies. Candidates must hold mandatory certifications in Nexthink administration and IT support, and demonstrate skills in automation, AI/ML, and prompt engineering.