Vimo
This role involves configuring, developing, and maintaining multiple Business Units in NICE CXone to support contact center operations. The position requires designing and implementing IVR and call routing solutions while ensuring the smooth operation of telephony services and integrations. The specialist will collaborate with cross-functional teams to troubleshoot issues, monitor system performance, and deliver high-availability contact center solutions.
Headquarters
Mountain View, California, United States
Vimo is a technology solutions company that partners with state health and human services agencies to transform access to health insurance and essential public benefits. Their platforms support programs including Medicaid and SNAP, delivering government-focused technology designed for people. Vimo operates at the intersection of civic technology and public health services.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Vimo.
34% above the average for this role