Night Shift Shelter Worker

The Shelter Support Worker ensures a safe and welcoming environment for guests at a homelessness shelter by providing emotional support, crisis intervention, and navigating complex operational tasks. The role involves coordinating client care, managing facility security, maintaining cleanliness, and serving food while adhering to strict policies and protocols. Staff must effectively liaise with external agencies, de-escalate conflicts, and maintain detailed logs to support the organization's mission of serving vulnerable populations.