About this role
Care Concierge Agent on the Clinic Team delivering a patient-first, white-glove experience within K Health’s virtual primary care platform. This hybrid NYC role requires regular commuting and overnight/weekend availability. The position serves as a key clinic liaison supporting patient and provider interactions and leveraging clinical systems to maintain high-quality care delivery.
Required Skills
- Patient Experience
- Scheduling
- Insurance Verification
- Documentation
- Communication
- Troubleshooting
- Multichannel Support
- Provider Scheduling
- HIPAA Compliance
- Tech Savvy
+7 more
Qualifications
- High School Diploma
- Associate Degree Preferred
- Bachelor's Degree Preferred
About K Health
khealth.comK Health is a digital health company that provides 24/7 virtual primary and urgent care through an AI-driven platform and licensed clinicians. It combines an AI symptom checker—trained on millions of de‑identified medical records—to deliver personalized insights, guidance, and care plans, and supports telemedicine visits with prescriptions and lab orders when needed. Offered via app and web, K Health aims to make high‑quality, affordable healthcare more accessible through memberships and on‑demand visits.
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