NOC Engineer
Ciena(1 month ago)
About this role
As part of Ciena's Network Operations Center, this position serves as the first line of defense, monitoring network performance and ensuring application availability 24/7. The role emphasizes the importance of timely response to alerts and incidents, maintaining accurate documentation, and supporting service availability to drive customer satisfaction.
Required Skills
- Network Monitoring
- Troubleshooting
- Customer Service
- Documentation
Qualifications
- High School Diploma
- Associate Degree in IT
About Ciena
ciena.comCiena is a global leader in optical and routing systems, services, and automation software.
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