NOC Engineer
Ciena(1 month ago)
About this role
The NOC – Tier 1 position at Ciena serves as the first line of defense in the Network Operations Center, focusing on monitoring network performance, system health, and application availability. The role emphasizes ensuring service availability and customer satisfaction via proactive monitoring, as well as maintaining accurate documentation of incidents and actions taken.
Required Skills
- Network Monitoring
- Troubleshooting
- Customer Service
- Documentation
- Operational Support
Qualifications
- High School Diploma
- Associate Degree in IT
- BS/B-Tech/BE in Electronics, Telecommunication or related fields
About Ciena
ciena.comCiena is a global leader in optical and routing systems, services, and automation software.
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