NOC Shift Lead

Zoom(20 days ago)

HybridFull TimeSenior$87,600 - $186,000Operations

About this role

The NOC Shift Lead manages critical data operations and incident response for Zoom's global infrastructure, ensuring continuous service delivery. The role focuses on leadership of shift-based teams, coordination across time zones, and maintaining operational reliability. It supports 24/7 coverage through rotating shifts and on-call responsibilities.

View Original Listing

Required Skills

Incident Response
Monitoring
Alert Management
Troubleshooting
Ticketing
ITSM
Data Center
Cloud Monitoring
Documentation
Team Leadership

+2 more

About Zoom

zoom.us

Modernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.

View more jobs at Zoom →