NOC Shift Lead

The NOC Shift Lead leads a team of Network Engineers during designated shifts, managing major incidents and ensuring the smooth operation, monitoring, and maintenance of the organization's computer networks. This leadership role requires technical expertise in network operations, incident management, and the ability to drive timely resolution and communication among stakeholders. The position involves overseeing shift activities, mentoring junior staff, and collaborating with cross-functional teams to enhance service availability and reduce incident response times.